Day I – 25 May 2020

Mindset change – mindset pivot

9:00 - 9:30 Mindset change – mindset pivot


  • Fintech as a mature industry demanding pivot, not a revolution
  • What do Polish funds invest in?
  • Fintech as an industry integrator

9:30 - 9:50 What does a Polish fintech look like? What is worth investing in? What kind of business has a chance to survive?

Keynote speech

9:50 - 10:05 FinTech in the energy sector – new quality for the consumer

Keynote speech

10:05 - 10:20 Fintech for retail - flexibility, creativity and innovation in constantly changing consumer trends

Keynote speech

10:20 - 11:05 Pivot – adaptation of changes in terms of cross-sector


  • How to manage a company to adapt to changing needs and a transforming ecosystem?
  • Fintech as a catalyst for other sectors of the economy
  • Changing organisational culture and flexible thinking as a prerequisite for being innovative
  • How do changes in other industries translate into changes in fintech and insurtech?

11:05 - 11:45 What’s next? Vision of development of the Polish economy


  • Poland as an attractive place for investors from around the world and creating a hub for developing the latest technologies
  • Digital New Economy. New initiatives and benefits for the whole of society
  • How to encourage young people to implement innovations and implement their ideas?
  • Integration and support of advanced technologies - successes

11:45 - 12:30 Let’s network

Think Global – international view

11:05 - 11:45


  • Moving away from the vertical. Let’s look at the horizon.
  • A picture of the financial and insurance sector from a global perspective.
  • What is the determinant of success on the global market? How should CEE think about its business globally?
  • Do we always have to Think Global? Successes of Polish companies on the Polish market
  • How to scale the insurance/insurtech business?

Building a competitive advantage

13:15 - 14:15 Winners thanks to technology.

Sesja Best Practice Sharing (x4)

Modernization of core technologies. New implementation.

  • AI as a growth accelerator
  • Clouds are the most effective tool in business development
  • Open Data Source – data integration
  • RPA in back-office

14:15 - 14:45 How to build competitive advantages

Firechat/ Debate 2+1

  • What technologies are key? Inspirations from the Asian market. Pressure from big technology players and their presence on the local market. Are we ready for new financial services (GAFA)? Technological oligopolies and the adjustment of the financial and insurance industries to reality.


Day II – 26 May 2020

Transformation of the fintech business. Benefits of introduced changes.

9:30 - 10:10 Business pivot

Success story x2

10:10 - 10:25 Barrier to the development of fintech and ways to eliminate them

Report from the Ministry of Finance

Future will be open. Open Banking & Open Data Economy

10:25 - 10:40 Will Open Banking go forward?


10:40 - 11:30 Future will be open. Open Banking & Open Data Economy


  • Will Open Banking go forward?
    • PSD2 in the direction of PSD3. Access to information on the AIS payment account
  • Opportunities in the context of the PSD2 directive and their impact on the consumer market
  • API Technology – Banking Technology
  • CCD – Consumer Credit Directive

11:30 - 12:00 Processes in practice

Case study x2

  • Open Data Economy – examples from India & Australia
  • Assessment of activities and their real effects in the area of improving the licensing of financial activities

12:00 - 12:30 Let’s network

Fintech as an industry integrator and element of the ecosystem

12:30 - 13:15 Part 1. Fintech for Retail & E-commerce


  • How will we develop payment technologies?
  • Invisible Payments for the sake of customer care of industry development?
  • E-commerce - personalisation and automation
  • Autonomous stores in cooperation with technology companies
  • Technologies for Soft POS

13:15 - 13:45 Fintech for retail and e-commerce

Use case 2x

Part 2. Fintech for Consumer Finance

13:45 - 14:05 The evolution of business models on the Consumer Finance market - the organisation’s adaptation to changes in the environment

Use case

14:05 - 14:45 Fintech for Consumer Finance

Debate 3+1

  • Mobile as the future of the CF market
  • Instruments for financing needs
  • Consumer loans and consumer finance as a great challenge for the fintech industry


Day II – 26 May 2020

New business models. Growth prospects for the insurance sector

9:30 - 9:50 Redefining thinking about the future of insurance, real needs.

The insurance sector as part of the ecosystem. What will be the future?


9:50 - 10:20 Redefining the way you think for the benefit of business

Lesson lerned

10:20 - 11:05 New business models. Growth prospects for the insurance sector


  • With whom and where to look for innovation and opportunities for the development of the industry?
  • Deriving from others as a motivation to change
  • Inspiration from the Asian market
  • Finsurtech - a new model
  • Does the insurer have to be an insurtech? The future of insurance
  • Clientocentrism vs. policycentrism. Time for a change?
  • Insurtech for e-commerce. Risk insurance for digital retail

11:05 - 11:15 Success story

How to create a modern insurance business
in the fields of telemedicine and healthcare?

Part 1. 11:15-12:00


  • Mindset pivot in thinking about cooperation between the healthcare sector and insurance
  • Health prevention in terms of new technologies and their application for insurance
  • Telemedicine acceleration. Financing the potential of new telemedicine solutions byt the insurance sector
  • Venture entities in groups as a development accelerator

12:00 - 12:30 Let’s network

How to create a modern insurance business
in the fields of telemedicine and healthcare?

Part 2. 12:30-13:15 Telemedicine inspirations for insurance companies

Use cases (3x)

  • Lifestyle Analysis
  • How technological tools change medical care
  • Technologies in the care of seniors. Ecosystem of senior services. Alert support, virtual assistants, voicebots

Insurtech Stage

13:15 - 14:30

Best Practice Sharing Session

Use of core technologies. New implementation

  • E-Signature, authentication
  • Image recognition in the area of claim settlement
  • Biometrics
  • IoT, Smart Analytics – examples from Israel
  • Telematics. Collection and use of telematics data. Lifestyle Analysis. Why it is so difficult for telematics companies to cooperate with insurers. Costs and customer experience in the telematics industry.
  • Is AI a recipe for all evil - the use of artificial intelligence in the process of detecting insurance crimes

Agency solutions

14:30 - 15:00


  • Synergy between the insurer and agent. What can the insurer or technology companies do for agents?
  • What is the difference between insurance companies’ strategies in this area - the use of technology vs. use of agents
  • Trust between the distributor (agent) and product owner (insurance company)
  • For agents and about agents. Are there tools for them? Are agents insurtechs?