Day I – 28 September 2020

8:45 - 9:30 Registration

9:30 - 9:40 Opening

  • Szymon Wałach, Managing Director Strategy and Digital Transformation Division, PKO Bank Polski

9:40 - 11:40 Inaugural Block: Pandemic Impact

9:40 - 9:55 Mindset change – mindset pivot

  • New Reality. Radical change, but not a revolution
  • Fintech as a catalyst for industries in the post-COVID reality
  • Acceleration of digitisation by COVID
Chairpeoples’ speech
  • Marcin Petrykowski, Chairman of the Advisory Board; Managing Director, S&P Global
  • Małgorzata Szturmowicz, Vice-Chairwoman of the FinTech Digital Congress Advisory Board; Global CFO, Booksy International
  • Cezary Świerszcz, Vice-Chairman of the Advisory Board; President of the Board, Bacca

9:55 - 10:10 Impact of the pandemic on fintech & insurtech ecosystem - a holistic view

Keynote speech

  • Jarosław Dąbrowski, President of Management Board, DFCM LTD

10:10 - 10:40 What’s next? Future of the Polish Economy


  • Summary of 30 years of economic change in Poland
  • Vision of Poland’s development. What to count on? What will be the driving force of the economy?
  • State-supported foreign expansion
  • The role of the state in economic transformation. The process of adaptation to changes in SMEs - acceleration of automation
  • State involvement in times of crisis
  • Digital New Economy. The emergence of new initiatives and benefits for society as a whole
  • Poland as an attractive place for investors
  • Stabilisation of the economy. Can you find a chance for development for your business during a crisis?
  • Fintech technologies and process automation as a way to build competitive advantages
  • Mariusz Adamiak, CFA, Director of the Market Strategies Office, PKO Bank Polski
  • Paweł Borys, President of the Management Board, PFR
  • Justyna Orłowska, Prime Minister's High Representative for Government Technology
  • Ernest Pytlarczyk, Główny Ekonomista Banku, Pekao S.A.
  • Marcin Petrykowski, Chairman of the Advisory Board; Managing Director, S&P Global

10:40 - 11:20 Pivot – adaptation of changes in a cross-sectoral approach


  • Rob Galbraith, Insurtech Expert, Speaker, Author “Insurance Nerds”


  • Game changer – how have the rules of functioning of companies changed in times of crisis
  • How to manage a company to adapt to changing needs and a transforming ecosystem?
  • Stability of financial sector companies in the pandemic era. What will a Polish fintech look like?
  • Fintech as a provider of comprehensive solutions to complex problems
  • How Poles pivot with their investments - changing the functionality of products
  • Changing the organisational culture (agile) and flexible thinking as a prerequisite
  • Sylwia Bilska, General Manager, Member of the Board, Edenred
  • Przemysław Furlepa, Vice President of the Management Board, BNP Paribas
  • Adam Rozwadowski, President of the Management Board, Enel-Med
  • Tomasz Sękalski, Member of the Board, Plus Bank
  • Peter Stockhammer, CEO, Generali Vitality, Germany
  • Oliver Krebs, VP CE & DACH, Onfido
  • Michał Pawlik, Co-Founder & CEO, SMEO

11:20 - 11:30 Multi-currency debit cards - new opening


  • Piotr Kiciński, Vice-President,

11:30 - 11:40 FinTech in the insurance sector – redefining thinking about the future of insurance


  • Katarzyna Wojdyła, Member of the Board, Link4

11:40 - 12:10 Break

12:10 - 12:35 Think Global - New Reality


  • De-globalisation?
  • What can now be the determinant of success? How should CEE think about its business globally in the new reality?
  • Moving away from verticals. We look horizontally and look for new fields of growth
  • Relocation of production facilities for Western markets (TBC)
  • Bartek Baziński, CEO & Co-founder, SentiOne
  • Małgorzata Szturmowicz, Vice-Chairwoman of the FinTech Digital Congress Advisory Board; Global CFO, Booksy International
  • Ahmad Piraiee, Director, Startup Grind Warsaw

12:35 - 13:45 FinTech & InsurTech Stage
Winning thanks to technology. New implementation

Cases session:

  • 12:35 - 12:45 E-money in insurance. The case study of automated mass payouts using distributed ledger technology (DLT) deployed at Ergo Hestia
    • Michał Pakuła, Member of the Board, Billon
    • Oskar Jedynasty, Director, Ergo Hestia
  • 12:45 - 12:55 Seeing real identities - how Alior digitized onboarding with Onfido
    • Jennifer Bers, VP Sales Northern Europe, Onfido
    • Łukasz Wojdyła, Head of FinTech Partnership, Alior Bank
  • 12:55 - 13:05Availability of cloud services - automation
    • Leonid Venglinski, Sales Engineer, Veritas
    • Marek Toczko, Solutions Architect, Comp S.A.
  • 13:05 - 13:15 The AI ​​system supports Banking in the SaaS model. Cloud in the financial sector
    • Angelika Łucka, Account General Manager, Stanusch Technologies S.A.
    • Aleksander Szóstka, Product Owner, Santander Bank Polska
  • 13:15 - 13:25 How to design an innovation for a new customer segment - co-creation on the example of PeoPayKids
    • Jan van der Saar, Head of Innovation Lab, Pekao S.A.
  • 13:25 - 13:35 More than a bank - the first Automarket banking car platform in Poland
    • Tomasz Otto, Director of the Strategy and Development Department, PKO Leasing
    • Paweł Pach, President of the Management Board, PKO Leasing
  • 13:35 - 13:45 Sales automation for new leads using Marketing Automation & CDP technology
    • Aleksander Skałka, Marketing Automation Strategy Director, SALESmanago

13:45 - 14:30 Future will be open. Open Banking & Open Data Economy

13:45 - 14:05 Paytech – wider applications, e.g. identification, taking over by financial institutions of some banking functions


  • PhD Krzysztof Korus, Legal Advisor, Partner, DLK Legal

14:05 - 14:35 Future will be open. Open Banking & Open Data Economy


  • Is Open Banking going forward?
  • PSD2 going towards PSD3. Access to information about the AIS payment account
  • Possibilities in the context of the PSD2 directive and their impact on the consumer market
  • European Payment Initiative (EPI) – a payment system with consumers and merchants’ own cards in Europe, a digital wallet and P2P transfers
  • API Technology – Banking Technology
  • CCD – Consumer Credit Directive
  • Banking secrets and open banking – chances and challenges for business (invite KNF). Improvements in regulations
  • How does open banking work in Poland and does it work?
  • PhD Krzysztof Korus, Legal Advisor, Partner, DLK Legal
  • Rafał Plutecki, Head of Banking & Insurance, CRIF
  • Krzysztof Pulkiewicz, CEO, banqUp
  • Maciej Marszałek, CEO, The Heart
  • Krzysztof Kowalski, FinTech Expert, DigitalShift

14:35 - 15:35 Lunch


Day II – 29 September 2020

8:15 - 9:00 Registration

9:00 - 9:45 Award ceremony as part of the FinTech & InsurTech Awards Competition

9:45 - 10:15 Adapting to the new client paradigm


  • Structure of a digital customer – how much has the last few months influenced the acceleration of their use of digital solutions, especially in e-commerce?
  • The digital customer as a careful and demanding customer
  • A broad look at the customer, not only through the prism of the area of its activity – Value added service
  • Identifying the client’s needs and adjusting the business model to the client
  • Julia Izmałkowa, HUMANOLOGIST - psychologist, researcher, speaker, author, Founder & CEO at IZMAŁKOWA
  • Magdalena Macko-Gizińska, Member of the management board for clients, Nationale-Nederlanden
  • Angela O'Connell, VP of Marketing, Onfido
  • Fergus O’Hare, Director of Facebook Creative Shop for Asia Pacific
  • Aleksandra Sroka-Krzyżak, Strategy Director, PKO Bank Polski

10:15 - 10:45 New business models. Development perspectives for the insurance sector


  • Finsurtech - new business model
  • Pure Direct and call center development during lockdown
  • Modernisation of digital infrastructure. Insurance companies around the world are increasing their IT investments
  • Openness of insurers to new online projects supporting sales and the functioning of the industry
  • Should the insurer be an insurtech? The future of insurance
  • Clientocentrism vs policycentrism. Insurers must focus on the customer and earn his trust.
  • Change in the demand for health and life insurance. Changing customers’ awareness of their insurance. Leaving the price in favour of insurance coverage
  • With whom and where to look for innovations and opportunities for the development of the industry?
  • Insurtech for e-commerce. Risk insurance for digital retail
  • Klaudia Gorczyca, Director of International Business, PremFina
  • Jan Kastory, Founding Partner,
  • Sławomir Łopalewski, Prezes Zarządu, PKO Ubezpieczenia
  • Rafał Mosionek, Deputy President of the Management Board, Compensa TU S.A. Vienna Insurance Group; Member of the Management Board, Compensa TU na Życie S.A. Vienna Insurance Group
  • Jacek Szymański, Vice President of the Management Board, Atena S.A.
  • Tomasz Rudolf, Co-Founder, The Heart

10:45 - 10:55 Insurance comparison web integration – Customer centric online


  • Joanna Kościuch-Malinowska, Country Manager, Comadso

10:55 - 12:20 Health

10:55 - 11:05 Technologies in the care of seniors. Pulse of Life - a new business model


  • Maciej Stanisław Szczurek, Business Development Office Director, AXA Ubezpieczenia

11:05 - 11:30 Development of telemedicine and telemedicine inspirations


  • Mindset pivot in thinking about cooperation in the healthcare system
  • Health prevention and their application for insurance through the prism of COVID-19
  • Telemedicine acceleration. Financing the potential of new telemedicine solutions by the insurance sector
  • Venture entities in groups as a development accelerator
  • The main areas of research, development and investment in the field of healthcare
  • Sonia Kondratowicz, Director of Digital Business Development, Medicover
  • Radosław Kamiński, Vice-President of the Management Board, Allianz
  • Dominik Mazur, Founder-CEO, Takes-Care
  • Adam Mucha, President of the Management Board, Międzynarodowy Akcelerator Technologii Telemedycznych

11:30 - 12:20 Tools for self-assessment of a patient’s health condition - symptom checkers and home monitoring devices in practice

The coronavirus pandemic has changed our approach to dealing with healthcare. Regulations and recommendations of individual countries, such as travel restrictions, the principle of social isolation, increased sanitary regimes of rooms, as well as the usual fear of infection, limited the number of personal visits to medical facilities, while increasing the role of telemedicine channels. At the same time, new possibilities of using tools for the self-assessment of patients’ health, e.g. in the risk assessment of the SARS-CoV-2 infection, appeared. Can they become a permanent element of the healthcare system and be used as an improvement also in a wider scope?
During the discussion among experts, we will consider the role, potential and legal status of self-diagnosis tools, their current possibilities and directions of development, as well as the limitations and threats that may arise during their use.
  • What self-diagnosis solutions are available today and what are the R&D departments of innovative companies working on?
  • The medical value and place of self-diagnosis in the process of diagnosis and treatment.
  • Legal status and responsibility for the consequences of sharing and using self-diagnostic tools
  • Models and algorithms used to automate decisions, including those using AI - the potential and limitations from the perspective of science and technological requirements.
  • Symptom checker solutions and insurance developments
  • Evidence Based Medicine – how to build evidence of the effectiveness of self-diagnosis tools? How to ensure the safety of their use?
  • The patient and their confidence in automatic diagnosis
  • Certification of diagnostic tools using new technologies
  • Bartosz Borucki, Head of the Artificial Intelligence and Image Analysis Section in Medical Diagnostics, ICM, University of Warsaw
  • Paweł Kaźmierczyk, Associate, Life Sciences Practice, Kancelaria DZP
  • Adam Malinowski, Vice President, Signal Iduna
  • Piotr Orzechowski, President of the Management Board, Infermedica
  • Wojciech Radomski, President of the Management Board, StethoMe
  • MD, PhD Piotr Soszyński, Director of Strategic Medical Consulting, Medicover
  • Andrzej Osuch, Director of Business Transformation, Lux Med

12:20 - 12:50 Break

12:50 - 14:10 Fintech as a catalyst for industries and an element of the ecosystem

12:50 - 13:05 Presentation of the Start-Up the Bank Report


  • Grzegorz Pawlicki, Head of Innovation, PKO BP

13:05 - 13:40 Part 1. Fintech for Retail & E-commerce


  • How will we develop payment technologies?
  • Online transactionality - cashless payments
  • Invisible Payments for the sake of the customer and the development of the industry
  • E-commerce - personalisation and automation
  • Autonomous stores in cooperation with technology companies
  • Technologies for Soft POS
  • Robert Błaszczyk, Head of Strategic Clients Department, Dyrektor Strzedaży,
  • Sebastian Geldner, Head of Business Development, Central Eastern Europe, Visa
  • Renata Juszkiewicz, President of the Polish Trade and Distribution Organization
  • Katarzyna Królak-Wyszyńska, CEO, Innovatika
  • Krystian Kulczycki, President of the Management Board, PayEye
  • Dariusz Mazurkiewicz, President of the Management Board, BLIK
  • Grzegorz Wazowicz, Director of Financial and Commercial Services, Carrefour Polska
  • Robert Łaniewski, President of the Management Board, FROB

13:50 - 14:00 New map of European payments


  • Robert Błaszczyk, Head of Strategic Clients Department, Dyrektor Strzedaży,

14:00 - 14:25 Part 2. Fintech for Consumer Finance


  • Mobile as the future of the CF market
  • Instruments for financing needs
  • The future of cheap loans. Increased importance and adaptation to the needs of the loan companies market
  • Consumer loans and consumer finance as a great challenge for the fintech industry
  • Grzegorz Jurczyk, CEO - ‎BNP Paribas Cardif
  • Volodymyr Radin, Vice President of the Management Board, BNP Paribas
  • Grzegorz Szulik, President of the Management Board, Provema
  • Ewa Wernerowicz, President of the Management Board, Vivus
  • Marcin Żuchowski, Credit Risk Director, Member of the Management Board, Provident
  • Andrzej Reterski, Advisor, consumer finance expert, Chairman of the Supervisory Board of JP Medica Sp. z o.o.
  • 14:25 - 14:55 Agency solutions


    • Synergy between the insurer and the agent. What can an insurer or tech companies do for agents?
    • Agents under a protective umbrella
    • What are the differences between insurance companies’ strategies in this area - the use of technology vs. use of agents
    • For agents and about agents. Are there tools for them? Have the agents become more like insurtechs? Work in unusual conditions.
    • Agent development and strengthening competitiveness - hybrid and remote sales as an element of the development of the agency industry
    • Offline to online. Changes in consumer behaviour
    • Sławomir Bilik, President of the Management Board,
    • Anna Hyska, Member of the Management Board and Sales Director, ASF Adamczuk Serwis Finansowy
    • Magdalena Marciniak, Head Of Business Development, Europa Ubezpieczenia
    • Michał Miklewski, Director of the Retail Insurance Sales Office, Wiener TU
    • Ewa Zakrzewska, President of the Management Board, TPU
    • Cezary Świerszcz, Founder, Bacca

    14:55 - 15:55 Lunch

*The organizer reserves the right to change the agenda and to change the place and date of the event