Agenda of the FinTech & InsurTech Digital Congress

November 19th, 2019, Day I


9:00 – 11:40 Diversity as the new innovation

9:00 – 9:30 Diversity as the new discruption

Opening by the Advisory Board Chairpeople

  • Marcin Petrykowski, Managing Director S&P Global, Chairman of the FinTech Digital Congress Advisory Board
  • Małgorzata Szturmowicz, Banking&Fintech Industry Expert, Vice-Chairwoman of the FinTech Digital Congress Advisory Board
  • Cezary Świerszcz, CEO, Bacca, Co-Chairman of the InsurTech Digital Congress Advisory Board

9:30 – 9:55 The essence of Digital Transformation - a practitioner’s view

Keynote speech

  • Sonia Wedrychowicz-Horbatowska, Digital Transformation Practitioner and Thought Leader

9:55 – 10:40 Are women the next huge superpower on Fintech and Insurtech?
Diversity – efficiency – innovation


  • Martha Mghendi-Fisher, Founder & Chair to the Executive Board, European Women Payments Network
  • Anna Maj, FinTech Leader, Payments Visionary
  • Representative insurance sector
  • Sylwester Janik, General Partner, Cogito Capital Partners

10:40 – 10:55 What does managing an innovative bank in a dynamically changing world mean?

  • A look at an organisation through the prism of gender diversification. The role of women in building innovative banking services and its image. Women’s empowerment.
  • Daria Gostkowska, Executive Director, Head of HR Area, BNP Paribas Bank Polska

10:55 – 11:05 Successfully scaling business

  • Finances, knowledge of competences - what can bring the desired effect? Team diversity as a factor conditioning sustainable business performance


  • Wojciech Kostrzewa, President of the Board, Billon Group

11:05 – 11:40 Is the world of fintechs and insurtechs shrinking or developing?


  • Where are the biggest growth prospects?
  • What types of fintechs are successfully developing globally and in Europe?
  • Who disappeared from the market and why?
  • Diversification of employees
Invited panelists:
  • Adam Brzozowski, Member of the Board, PZU
  • Carlo Giugovaz, CEO, Supernovae Labs
  • Katarzyna Wierzbowska, Co-founder, Black Swan VC Fund
  • Małgorzata Szturmowicz, Banking&Fintech Industry Expert, Vice-Chairwoman of the FinTech Digital Congress Advisory Board

11:40-12:00 Examples of fintech successes and failures 2 x 10 min


  • Mikaela Grännby, Chief Growth Officer, Lendo AB

12:00-12:40 Networking break

12:40 – 14:15 Technology reality check

12:40 – 13:00 Why innovation is so important tool for the insurance industry?


  • Manjit Rana, InsurTech & Insurance Innovation Thought Leader, MD Corporate Innovation (InsurTech), Rainmaking Innovation*

13:00 – 13:45 Use cases. Which technologies work and which are just buzzword? What implementations bring a return? How many of these technologies are really used?


  • Case 1: [TBC]
    • Maciej Dąbrowski, Director of the Department of Strategy and Innovation, Santander CB
    • Anna Pikuła-Hajdaniak, Deputy Director of the Contact Center, Santander CB
  • Case 2: [TBC]
    • Krzysztof Gwardys, CEO, promity
  • Case 3: [TBC]
    • Tomasz Buczak, Head of Asseco Innovation Hub, Pion Banków Komercyjnych, Asseco Poland S.A.
  • Case 4: [TBC]
    • Grzegorz Prajzner, New Technology Development Director, Atende

13:45 – 14:00 RPA in back office process optimisation

Case study

  • Representative of RPA technology supplier

14:00 – 15:30 Financial reality check

14:00-14:35 Co decyduje o sukcesie lub porażce - kompetencje w zakresie skalowalności?


  • How to effectively finance fintechs/insurtechs in Poland? Where to look for capital?
  • How did they scale to the largest? What is the determinant of success?
  • Why are there so few large contracts signed in Poland?
  • How funding rounds work. Funding difficulties in round A
  • Conditions of cooperation between traditional entities and fintechs
    • Capex and Opex – Do you know why banks don’t want to settle with you with monthly invoices?

14:35-14:50 We’re not scared of crowdfunding

  • Why is it worth using this form of raising capital from pre-seed to early stage rounds?


14:50– 15:10 Capital market and fintech

Case 1 Financing the company’s early development phase by tokenizing assets on the stock exchange

Case 2 Capital and investment platform in application

15:10 – 15:30 How we obtained financing

Fire-chat/Debate 2+1

November 20th, 2019, Day II


9:30 – 10:30 Road through regulations - licenses, PSD2

9:30 – 10:00 Road through regulations


  • Does everyone need a license?
  • Future: License-as-a-service
  • Universal biometric authentication - will it become the industry standard? Cyber security of the user
  • Fintech outsourcing in banking and materialization of operational risk

10:00-10:15 Law and innovation. Support for digital changes

  • How to effectively support digital transformation rather than block it?


  • dr Tomas Talutis, Chief Legal Counsel at Ooniq P2P Insurance

10:15-10:30 Open banking: lesson after the first year

  • Are PSD2 and Open Banking really setting fire to Europe? What are the most important changes introduced by the new AML Act in Poland?

Case study

  • Krzysztof Korus, Partner, dLK Legal

10:30-14:00 Platformization of financial services

Part 1
10:30-12:00 Beyond banking

10:30-10:50 Direction: Ambient Banking. Sector evolution


10:50-11:10 Big data and business information office

  • Data aggregation - what do we know about the bank’s client?
  • Economic data from the financial and non-financial sector as an element to conduct proper credit policies of banks
  • Fraud protection

Debate 2+1

11:10-12:00 Beyond banking. Platformization of financial services


  • Bigtechs as status quo disruptors – how international technology giants will affect the future of the economy
  • Challenger banks as a concept of approach to pan-European business
  • Platformization of financial services. How to meet fast changing reality, consumer and technological needs?
  • ValueAddedServices – Where is the development of mobile banking and VAS going?
Invited panelists:
  • Peter Faykiss, Head of Digitalization directorate, Hungarian National Bank
  • Jowita Michalska, President Fundacji Digital University
  • Representative of bank
  • Representative of a Challenger bank, UK

12:00-12:45 Networking Break

Part 2
12:45 – 14:00 Evolution of payments

12:45 – 13:05 Evolution of payments

  • How will we develop payment technologies? What to look for to ensure trouble-free, secure payments as the most important element in customer service?


  • Martha Mghendi-Fisher, Founder & Chair to the Executive Board, European Women Payments Network

13:05-13:50 Diversity of solutions. Which payment technologies should be used?

case study All your cards in one

2 x case study Deferring payments

13:50 – 14:20 Retail goes global payments go local?


  • How to scale platforms across Europe and the world?
  • Linguistic and cultural fragmentation is one of the challenges of global retail - developing payments locally is one of the possibilities of quickly scaling DTC brands
  • Are payment services from China and Asia a threat?

14:20-15:00 Fintech education*


  • Why is it worth increasing diversity in the labour market
  • Demand for fintech studies and the need for secondary education in top management
  • Financial education of society

November 20th, 2019, Day II


9:00 - 11:15 Digital market stimulation. A place for innovation in insurance

9:30 – 9:50 Open Insurance as a new way of thinking. Global perspective

  • How to stimulate innovation in insurance? Can regulators support the development of innovation? Does being digital mean adapting to technology?


  • Jean-Marc Pailhol, Head of Global Market Management & Distribution, Allianz SE

9:50 – 10:05 Digital marketing. Innovation inside the structure


  • Timo Dreger, FinTech/ InsurTech & Venture Capital expert

10:05 – 10:20 Changing the landscape of the Insurance Industry

  • Managing a modern insurance sales structure, an innovative business model. Customer relationship management and cost control. Digital customer service


10:20 – 11:00 Insurtech & Insurer cooperation model as an impulse for sector development. Analysis of experience

  • Barriers to the adoption of solutions developed by Insurtech by traditional players. Openness to new solutions. Benefits for insurance companies. Automation of the B2B process.


  • Adam Brzozowski, Member of the Board, PZU


Invited speakers:
  • Adam Brzozowski, Member of the Board, PZU
  • Catrina Gemmerich, Client Manager responsible for the Polish market and the entire CEE, Munich Re
  • Cezary Świerszcz, CEO, Bacca, Współprzewodniczący Rady Programowej InsurTech Digital Congress

11:00 – 11:15 Future of insurance distribution- intermediated or direct?


  • Representative Blocksure

11:15 - 12:00 Direct Agent. The human face of technology in the insurance

Case study session

11:15 – 11:25 Insurance against contemporary challenges - for example an Agent’s work

Case 1.

  • Piotr Głowski, Vicepresident, Unilink S.A.

11:25 – 11:45 How to facilitate the agent’s work thanks to technology? (insurer+ technology company)

Case 2.

  • Maciej Głowacki, CTO & Co-founder, Salesbook

11:45 – 12:00 New school of insurance distribution – Direct Agent

Case 3.

  • Representative of insurance sector

12:00 - 12:45 Networking Break

12:45 - 14:00 Turning ideas into value. Technology Trends

Case study session

Case 1. Easy and safe way to sell insurance

Case 2. Risk and insurance management

Case 3. Satellites, drones – cooperation space analysis and benefits for insurance companies

  • Jakob von Grunberg, Associate – Predictive Analytics, Hummingbird Technologies, UK

Case 4. AI as a synergy for scoring. Risk assessment and prevention

Case 5. Human augmentation and AI – examples of the use of synergies on the human-machine line in significantly increasing the effectiveness of the anti-fraud process

Case 6. UBI - driving style assessment with the highest precision. Telematics systems

Case 7. IoT as the use of analytical tools helpful in creating personalised insurance offers

Case 8. Image Recognition – improving retail customer service

14:00-15:00 Telemedicine systems and new business models for insurance companies

Case study session

14:00 – 14:10 Cooperation through assistance

14:10 – 14:20 Monitoring of telemedicine data - risks

14:20 – 14:30 Insight Driven Health - efficient and accessible healthcare thanks to technology

14:30 – 15:00 Digital technology as a support for health care


  • How to monetise? Savings for insurance companies thanks to cooperation with telemedicine companies
  • Coordination of health care
  • Solutions to medical problems and the issue of access to them. Business models
  • How to use technologies in telemedicine?
  • What can be insured using telemedical data
Invited speakers:
  • Sebastian Tabaka, Member of the Board, PZU Zdrowie
  • Agnieszka Kister, Director of the e-Health Department, Ministry of Health
  • Representative Med Tech

Update: 14.10.2019

*) panel prepared in cooperation with the University of Warsaw

**) The Organiser reserves the right to make changes in the agenda. Participation of speakers are still awaiting final confirmation.