Day I – 6 July 2020

9:30 - 9:50 Mindset change – mindset pivot


  • New Reality. Fintech as a mature industry demanding pivot
  • What are Polish funds investing in?
  • Fintech as a catalyst for industries

9:50 - 10:00 What kind of business has a chance to survive? What is worth investing in? What does Polish fintech look like?

Keynote speech

10:00 - 10:10 FinTech w sektorze ubezpieczeń – przedefiniowanie myślenia o przyszłości ubezpieczeń

Keynote speech

10:10 - 10:20 Fintech for retail - flexibility, creativity and innovation. New consumer reality

Keynote speech

10:20 - 10:40 Pivot – adaptation of changes in cross-sector approach


  • Game changer – how the rules of business changed in times of crisis
  • How to manage a company to adapt to changing needs and a transforming ecosystem?
  • Stability of the financial sector in the age of pandemic
  • Fintech as a catalyst for other sectors of the economy - payment solutions for insurance, retail, etc.
  • Changing the organisational culture (agile) and flexible thinking as a necessary condition
  • How do changes in other industries translate into changes in fintech and insurtech?

10:40 - 11:05 What’s next? Future of the Polish Economy


  • Przedstawiciel Ministerstwa Finansów


  • Summary of 30 years of economic changes in Poland
  • Vision of Poland’s development. What to bet on? What will be the flywheel of the economy?
  • Foreign expansion supported by the state
  • The role of the state in economic transformation
  • State involvement in times of crisis
  • Digital New Economy. New initiatives and benefits for the whole of society
  • What to invest in? Poland as an attractive place for investors
  • Stabilisation of the economy. Is there a chance for development for your business in the crisis?
  • Fintech technologies and process automation as a way to build competitive advantages

11:05 - 11:25 Think Global - New Reality


  • Moving away from the verticals. Let’s look at the horizon
  • A picture of the financial and insurance sector from a global perspective. How can banks and insurance firms operate in high risk realities?
  • De-globalization?
  • What can be the determinant of success now? How should CEE think about its business globally in a new reality?

11:25 - 12:15 Building a competitive advantage. Winners thanks to technology

11:25 - 11:55 Modernization of core technologies. New implementation.

Best Practice Sharing Session (3x10)

  • Case 1: AI as an accelerator of growth and benefits for investors and clients. Algorithms using artificial intelligence will automatically modify their settings to detect increased risk.
  • Case 2: Automation of key processes and functioning in the online environment as a catalyst of change for the financial industry
  • Case3: Clouds are the most effective tool in business development

11:55 - 12:15 How to build competitive advantage – social changes

Firechat/Debate 2+1


Day II – 7 July 2020

9:30 - 9:55 New business models. Growth prospects for the insurance sector

  • Finsurtech - a new model
  • Modernisation of the digital infrastructure. Insurance companies around the world are increasing investment in IT
  • Should the insurer be an insurtech? The future of insurance
  • Clientocentrism vs. policycentrism. Time for change? Insurers must focus on the customer and gain their trust
  • With whom and where to look for innovation and opportunities for the development of the industry?
  • Insurtech for e-commerce. Risk insurance for digital retail#

9:55 - 10:05 Redefining the way you think for the benefit of business

Success story

10:05-10:50 Development of telemedicine and telemedicine inspirations

10:05 - 10:30


  • Mindset pivot in thinking about cooperation between the healthcare sector and insurance
  • Health prevention in terms of new technologies and their application for insurance through the prism of COVID-19
  • Telemedicine acceleration. Financing the potential of new telemedicine solutions by the insurance sector.
  • Venture entities in groups as a development accelerator

10:30 - 10:50

  • Use cases 1: How technology tools change healthcare in times of lockdown
  • Use cases 2: Technology in the care of seniors. Ecosystem of senior services. Alert support, virtual assistants, voicebots

10:50 - 11:00 Barriers to the development of fintech and ways to eliminate them [TBC]


11:00 - 11:20 Future will be open. Open Banking & Open Data Economy


  • Will Open Banking go forward?
    • PSD2 in the direction of PSD3. Access to information on the AIS payment account
  • Opportunities in the context of the PSD2 directive and their impact on the consumer market
  • API Technology – Banking Technology
  • CCD – Consumer Credit Directive

11:20 - 11:30 Assessment of actions and their real effects in the scope of improving the licensing of financial activities

11:30 - 12:35 Fintech as an industry catalyst and element of the ecosystem

11:30 - 11:55 Part 1. Fintech for Retail & E-commerce


  • How will we develop payment technologies?
  • Cashless payments - safety first
  • Invisible Payments for the sake of customer and industry development
  • E-commerce - personalization and automation
  • Autonomous stores in cooperation with technology companies
  • Technologies for Soft POS

11:55 - 12:05 Shopping for credit. Payment cards for lendtechs

Use case

12:05 - 12:35 Part 2. Fintech for Consumer Finance

12:05 - 12:15 Evolution of business models on the Consumer Finance market - the organization’s adaptation to changes in the environment

How the market, banks, loan companies and realtors have evolved

Use case

12:15 - 12:35 Fintech dla Consumer Finance [TBC]

Debate 3+1

  • Mobile as the future of the CF market
  • Instruments for financing needs
  • The future of cheap loans. The growing importance and adaptation to the needs of the loan companies market
  • Consumer loans and consumer finance as a great challenge for the fintech industry

12:35 - 13:00 Insurtech Stage

Best Practice Sharing session (3x10)

Use of core technologies. New implementation

  • E-signature, authentication
  • Image recognition in the area of claim settlements
  • IoT, Smart Analytics – examples from Israel
  • Telematics. Collection and use of telematics data

13:00 - 13:30 Agency solutions


  • Synergy between the insurer and agent. What can the insurer or technology companies do for agents?
  • What is the difference between insurance companies’ strategies in this area - the use of technology vs. use of agents
  • Trust between the distributor (agent) and product owner (insurance company)
  • For agents and about agents. Are there tools for them? Have agents become more insurtech? Work in unusual conditions

*The organizer reserves the right to change the agenda and to change the place and date of the event